Frequently Asked Questions ?
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FAQ
Therapy FAQ
What is Teletherapy?
How does Teletherapy work?
Is Teletherapy effective?
Yes, studies show that teletherapy can be just as effective as in-person therapy for many conditions, especially for speech and occupational therapy.
What equipment do I need for teletherapy?
You’ll need a stable internet connection, a device with a camera and microphone, and a quiet space for sessions.
Can I switch between in-person and Teletherapy sessions?
In some situations, such as Physical Therapy, it may be possible. All Speech and Occupational Therapists are remote and thus only offer teletherapy.
How do I schedule a Teletherapy session?
You can schedule appointments through the All Care Therapies patient portal or by calling customer service. (818)-588-4003
Is Teletherapy covered by insurance?
Many insurance plans cover teletherapy, but coverage varies. Check with your provider to confirm your benefits.
How do I join the sessions?
On the internet go to https://my.slptele.com/ enter your phone number and follow the prompts to your profile next to the time and the date of your appointment click on the link “Go to Session”. That will take you to the Zoom waiting room to connect with your provider
How do I cancel or reschedule my appointments?
On the internet go to https://my.slptele.com/ and enter your phone number and follow the prompts to cancel and reschedule your appointment. It is quick and easy and you can do this anywhere you have an internet connection, no need to call in any longer to make changes. It’s as easy as 1-2-3.
What happens if I show up late for my appointment?
Due to the personalized nature of your care, if you arrive more than 15 minutes late for your appointment, you will need to reschedule, as we will be unable to provide the day's treatment. We encourage you to use the patient portal my.slptele.com to cancel and reschedule appointments at least 24 hours in advance.
How can I support my child during therapy?
Parents are encouraged to participate in their child’s session, practice exercises at home, and maintain open communication with the therapist about progress and challenges.
How will I know if my child is making progress?
Therapists regularly assess and document progress through observations, assessments, and feedback. They will discuss goals and achievements during sessions, helping you understand your child’s development.
What is pediatric home therapy?
Pediatric home therapy refers to therapeutic services provided to children in their home environment. This may include physical therapy (PT), occupational therapy (OT), and speech therapy (ST) aimed at improving mobility, daily living skills, and communication skills.
Who can benefit from home therapy?
Children with a variety of conditions can benefit, including those with developmental delays, physical disabilities, speech and language disorders, sensory processing issues, and other medical conditions. Ages Birth to adulthood.
How do I know if my child needs home therapy?
If your child is experiencing difficulties in movement, daily activities, or communication, consult with your pediatrician or a specialist who can recommend an evaluation by a therapist.
Speech Therapy
What is Speech Therapy?
Speech Therapy is a field that helps people with difficulties with speech, language, swallowing, voice, stuttering, memory, and communication.
Who is a Speech Therapist?
A Speech Therapist, also known as a speech-language pathologist, assesses, diagnoses, and treats communication and swallowing disorders. Their work includes:
- Speech Disorders: Helping with articulation, fluency, and voice issues.
- Language Disorders: Assisting with understanding or producing language.
- Swallowing Disorders: Providing therapy for swallowing difficulties.
- Communication Strategies: Teaching alternative communication methods.
They work with clients of all ages and often collaborate with other professionals and family members to create effective treatment plans.
What age groups do you serve for Speech Therapy?
Our virtual services cater to individuals of all age groups, typically ranging from 18 months of age to adulthood. Our in-person locations also cater to all age groups.
What can I do to be prepared for my evaluation?
The client and facilitator must be present and willing to attend. The environment should be distraction-free or with minimal distractions and in a private space. Your provider will inform you about any materials needed to help you prepare for your session.
What technology is needed for virtual Speech Therapy?
We proudly offer virtual interactive therapy using live audio and video communication to provide top-notch therapy services. Our user-friendly and HIPAA-compliant platform, Zoom, ensures secure and effective meetings. A computer, tablet, or iPad is recommended for more interactive and engaging sessions.
Are your services provided individually or in groups?
Our services are currently available in 1:1 therapy sessions, typically 30- to 60 min in length.
How can Speech Therapy help me?
Speech Therapy can help your loved one improve their speech clarity, understand and use language better, and develop effective communication skills. They can also assist with feeding and swallowing difficulties.
How long can I expect to be in Speech Therapy?
The duration of therapy varies depending on the severity of the disorder and individual progress. Some individuals may see significant improvement in a few months, while others may require ongoing therapy over several years. The evaluating provider will help you understand what to expect from therapy in your first session.
What if I am already receiving Speech Therapy services elsewhere?
Child - While some children receive Speech Therapy services through their school or regional center, others may benefit from additional sessions outside of school in a private practice such as All Care Therapies. We will review your child's IEP to ensure that goals are distinct. Note: Even when a child can receive speech therapy services through an IEP, this does not guarantee that they meet the criteria for medical-based speech therapy services.
Adult - Supplemental services with All Care Therapies may still be appropriate, depending on the type of therapy you receive. Please discuss this with your evaluating provider in your first session.
Will I see the same therapist every visit?
We aim to have you see the same therapist each visit. However, due to circumstances such as vacations or illness, another therapist may occasionally see you. Rest assured; the substitute therapist will review your notes to ensure continuity of care.
Occupational Therapy
Who is an Occupational Therapist?
An occupational therapist (OT) is a transformative healthcare professional who empowers people of all ages to lead fulfilling, independent lives and to engage in meaningful and purpose-filled activities. These activities can include essential daily activities such as eating, cooking, work, learning, play, self-care and home care, social-emotional, and leisure activities. Occupational Therapists work with individuals who may have physical, developmental, emotional, sensory, or cognitive disabilities that make it difficult for them to participate in everyday routines. By customizing therapeutic approaches and utilizing innovative tools and techniques, OT’s help people regain their independence, achieve their goals, improve their skills, adapt to their environments, & use assistive devices to enhance their quality of life.
How Does Telehealth-OT Work?
Telehealth-OT sessions are set up to provide the same services as a clinic visit. The only change is the location. The sessions are interactive and engaging and they occur in real time and in the environment where the person is most comfortable. Through online services, you can access the same high-quality care that you would get in a clinic with fewer hassles related to scheduling and travel time.
Do I need special equipment to have sessions?
Telehealth-OT takes place in the comfort of your home or a community area of your choice. The clinicians will work with material you have readily available in the home creating effective carryover and opportunities to embed therapy into all daily routines.
Should I wait until my child is older to start Occupational Therapy?
Telehealth-OT can start at birth if needed or immediately following an injury. The earlier OT is begun, the faster the changes occur. Occupational Therapy uses activities to promote brain development and create connections. Starting early builds foundational skills and sets individuals up for successful continued growth and development.
What development does Occupational Therapy support in early childhood?
The child’s brain development in the areas of cognitive, physical, and social growth occurs rapidly in the first few years of life. During these critical periods of development, the Occupational Therapist will work with a child on regulating their sensory and emotional systems, on helping them participate fully in daily activities like dressing, writing, hygiene, eating, and play.
What is the benefit of starting Occupational Therapy?
Occupational Therapy is a core component of recovery after an illness, injury, or developmental delay. Occupational Therapists are skilled in providing the correct equipment, activities, and simulation required after an illness, injury, or neurodevelopmental deficit.
Physical Therapy
What is Physical Therapy?
Physical therapy (PT) focuses on improving movement, strength, flexibility, and pain management to help individuals regain or enhance physical function.
Who should consider Physical Therapy?
PT is beneficial for people recovering from injuries, surgeries, chronic pain conditions, or mobility impairments due to neurological disorders. PT can also be helpful for women who are pregnant, athletes, and others who need specialized care to reduce pain or improve movement.
What happens during a Physical Therapy session?
Sessions typically include exercises, stretching, manual therapy, posture training, and pain management techniques tailored to the individual’s needs.
Do I need a doctor’s referral for Physical Therapy?
It depends on your location and insurance plan. Some states allow direct access to PT without a referral, while others require one from a physician. If you are not going through insurance then no referral is needed.
Is Physical Therapy provided remotely or in-person?
Both! ACT has multiple physical locations where clients and therapists meet in person for sessions, such as when specialized equipment is needed. Most PT is done in person, but in some cases, it can be done remotely, depending on the therapy exercises and if specialized equipment is needed.
Does Physical Therapy hurt?
Some discomfort may occur, especially when working on injuries or restricted movement, but PT should not cause severe pain. Your therapist will adjust treatments to your comfort level.
How long does a Physical Therapy session last?
Sessions typically last between 30 to 60 minutes, depending on the treatment plan and patient needs.
Are sessions covered by insurance?
Many insurance plans cover pediatric home therapy services. It’s important to check with your insurance provider for specific coverage details and requirements.
