Lower back pain is one of the most common musculoskeletal complaints in primary care, and therapy – both occupational and physical therapy – has long played a vital role in helping patients regain functional mobility and independence. But as telehealth becomes more prevalent, especially in post-pandemic care models, clinicians are asking: Can therapy for lower back pain be effectively delivered remotely? And perhaps more importantly, how do patients feel about it?
Key Takeaways:
- Studies show that telehealth can improve pain levels, function, and quality of life in patients with lower back pain.
- Patient satisfaction with telehealth is consistently high, especially when care is personalized and communication is strong.
- Remote therapy may improve access and adherence, especially in underserved or rural populations.
- Clinician collaboration and careful patient selection are key to successful outcomes.
Clinical Evidence Behind Telehealth for Lower Back Pain
Emerging evidence supports the use of telehealth for lower back pain. A 2022 systematic review published in Disability and Rehabilitation found that remote OT interventions, including guided exercise, ergonomic training, and functional task adaptation, led to statistically significant improvements in both pain and occupational performance. Another study in Journal of Telemedicine and Telecare reported that patients receiving virtual OT demonstrated equivalent or better outcomes compared to in-person care, particularly in home-based functional gains.
Moreover, adherence rates were notably higher in telehealth programs that incorporated regular check-ins, patient education, and goal-setting. These findings suggest that remote delivery doesn’t just match traditional therapy in effectiveness—it can enhance engagement when designed thoughtfully.
Patient Perspectives: Why Virtual Therapy Works
Surveys and qualitative studies echo this success. Patients often report appreciating the flexibility and convenience of telehealth. In a 2023 patient satisfaction survey conducted across several outpatient OT programs, over 85% of respondents receiving virtual care for lower back pain rated their experience as "very good" or "excellent."
Patients highlighted being able to receive care without the burden of travel, especially when pain limited mobility. Many also noted that receiving therapy in their own environment helped them better translate strategies into daily routines. Importantly, satisfaction was closely linked to the quality of therapist communication and the personalization of sessions.
When Virtual Therapy Works Best
Virtual therapy is not a one-size-fits-all solution. It works best for patients who:
- Are medically stable and have access to technology
- Are motivated and able to follow home programs
- Benefit from ergonomic or environmental modifications
It may not be ideal for patients with complex physical needs that require hands-on intervention. That said, hybrid models can offer a flexible approach—starting care in-person and continuing virtually for ongoing support.
Why It Matters for Clinicians
Early PT referrals and referring to a telehealth-capable OT provider can help reduce delays in care and improve continuity, especially when in-person slots are limited. It also expands access for patients in rural or underserved areas who may otherwise go without therapy.
At All Care Therapies, our therapists are trained in delivering evidence-based, outcome-driven virtual care—including specialized programs for conditions like lower back pain. We collaborate closely with primary care and pain management teams, providing timely updates and tailored interventions that prioritize patient goals.
The Bottom Line on Lower Back Pain Therapy Outcomes
Therapy for lower back pain, virtual or in-person, is a clinically effective and patient-preferred option for managing lower back pain in many cases. Research shows it improves function and pain, while patient feedback highlights the importance of communication and convenience. As clinicians look to expand access and maintain high-quality care, telehealth therapy is a valuable tool in the continuum.
Partner with All Care Therapies to give your patients timely, expert OT and PT—in person or from the comfort of their homes. Send a referral today and we’ll handle the rest.
